About IT-Start

Everyone, including our competitors, think that they are the best placed to provide IT Support and Solutions to your business, but if you ask them how I imagine most of them can’t answer. That’s not the case for us; we have proven methods and philosophies.

Trust – The most important thing is that you can trust us to control and develop one of your most valuable assets, we take our responsibilities seriously and looking after your data and keeping your business growing is important to us.

Cost – The forbidden word on an 'about us' page is something we think should be transparent and simple to arrive at. We’re all out to make a profit otherwise what’s the point in being in business. It’s about arriving at a figure that suits both parties and allows us to remain competitive.

Staff – Are staff are carefully chosen for their skills and background. Specifically our people are experienced individuals with track records at all levels from helpdesk technician to Consultant Engineer. We don’t employ a first, second or third line support team and instead supply all line support, this means that when you call with an issue we can deal with it right there and then and get you working without having to wait for calls to be escalated.

Tools – Our remote connectivity and monitoring tools allow us to connect and control your systems in seconds allowing us to get your people working instead of waiting. We employ sophisticated reporting and monitoring technologies to identify issues pro-actively

Service– We pride ourselves on customer retention and in the four years since inception have not lost a single client. Creating strong, trusting and long term relationships with our customers is critical to us.