IT Support
Our infrastructure and end user IT support services are at the core of our business, proactively maintaining and reactively responding to support calls is our most important service, for both us and our customers. IT-Start’s success is based on giving your business’s staff the kind of service that exceeds their expectations.
Unlike some of our competitors we’re not just a ‘pay and forget’ support provider, we genuinely believe that your success is our success and so we are constantly looking at ways to improve your IT efficiency.
Our support comes in the form of an all encompassing monthly fee that includes telephone, email and onsite support. Our slogan ‘Your IT Department’ means that we aim to act as your IT manager, you should expect to be able to talk to us about anything your IT manager would normally deal with. Our aim is to bring the outsourced IT function inside. Building relationships at all levels in your organisation helps your people feel comfortable calling us.
What you can expect from our support services:
Need Help Now?
If you require immediate support for your business, please contact us now on 0800 051 7719
Our Technicians will issue you with a PIN number to use on this page to allow us to connect to your systems and help you.
- Daily monitoring of servers and systems
- Careful and considered deployment of updates and patches
- Virus Prevention
- Software licensing monitoring and advice
- IT Policy documentation
- Reporting on system performance
- Training
- Backups
- Intrusion Detection
- Helpdesk Services
- Security Control
- General Advice
